On 19 January 2025, Qantas Airways flight QF19 from Sydney to Manila experienced a smoke-related incident that caused significant health concerns among cabin crew and passengers. The Airbus A330-200 aircraft made an emergency landing after crew members reported strong odours and adverse health effects while cruising approximately 320 nautical miles west-northwest of Cairns, Australia.
Cabin Smoke and Emergency Landing
According to AirNav radar data, the aircraft departed Sydney International Airport (SYD) at 12:19 local time. While cruising at flight level 380, strong odours emanating from the rear cabin caused headaches and other symptoms among passengers and crew. This prompted the flight crew to divert to Cairns International Airport (CNS), where the aircraft landed safely at 15:32 local time.
Emergency protocols were activated upon arrival, with passengers and crew requiring medical assistance directed to receive treatment for the effects of the incident.
Investigation Findings
An inspection carried out on 21 January revealed the source of the smoke. A contaminated blanket in the rear cabin, smeared with an unidentified liquid, was found to be responsible for the odour. Qantas representatives stated that the exact source of the liquid could not be conclusively determined but confirmed that enhanced cleaning and inspection procedures would be implemented to prevent similar occurrences.
The Airbus A330-200 involved in the incident (registration VH-EBK), a 16.6-year-old aircraft powered by two GE CF6-80E1A4/B engines, is generally recognised for its reliability. However, this event serves as a noteworthy case for flight safety.
Flight Operations and Delays
Following the incident, the aircraft remained grounded in Cairns for approximately 21 hours while maintenance was performed. The flight subsequently resumed its journey to Manila but arrived 23 hours behind its original schedule at Manila International Airport (MNL), causing significant disruption to passengers’ travel plans.
Qantas Statement
In a statement issued after the incident, Qantas Airways emphasised its unwavering commitment to passenger safety. The airline apologised for the disruption and assured customers that it would review its safety procedures to mitigate any future occurrences.
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