Eden Garrity, a 31-year-old flight attendant whose leg was broken in seven places during severe turbulence in a tropical hailstorm over the Atlantic Ocean, has won a six-figure compensation. After the turbulence forced her to leave her dream job, Garrity shared her ordeal.
Eden Garrity, 31, was pushing a trolley and serving passengers on a Thomas Cook flight from Cuba to Manchester when the plane entered a tropical hailstorm over the Atlantic. Garrity was thrown to the floor when the plane suddenly surged 500 feet upwards, leaving her in excruciating pain. During the incident, six passengers helped Garrity by moving her to a cleared row of seats. When the plane landed in Manchester seven hours later, Garrity was taken to the hospital.
Long-Term Treatment and Rehabilitation
Ms. Garrity underwent numerous surgeries and intensive rehabilitation due to the multiple fractures in her leg. Unable to walk for two months, Garrity reported that standing for long periods remained painful due to nerve damage.
Challenges Faced by the Flight Attendant
Following the accident, Eden Garrity expressed feeling “pain” and “bitterness” over losing her job. “It was the best job in the world, and I feel like I lost a part of my personality,” said Garrity, adding that she missed her passion for flying and traveling. After the accident, Garrity was diagnosed with depression, PTSD, and anxiety, highlighting the difficulties she faced.
Compensation Claim
As Thomas Cook went bankrupt in 2020, Ms. Garrity made her compensation claim through the company’s insurers. Although the insurers denied liability, they agreed to pay Garrity an undisclosed six-figure compensation package.
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