Australia’s leading airline, Qantas, faced a wave of backlash after a technical malfunction during a flight to Japan resulted in passengers being shown an inappropriate movie. Passengers reported that explicit scenes were displayed on their screens, and there was no way to turn them off.
Technical Issue Affected All Screens
During the flight, passengers were unable to access their personal entertainment systems, with the same film being played on every seat’s screen. One shocked passenger stated, “There was no way to turn off the screen or stop the movie. I saw nudity and sexually explicit messages right in front of me.”
Qantas officials confirmed to News.com.au that the incident occurred due to a technical glitch that prevented passengers from choosing individual films. The airline apologized for the unfortunate situation.
The Mistakenly Played Film: Daddio
Qantas revealed that the movie shown to all passengers due to the technical fault was Daddio, a drama starring Dakota Johnson and Sean Penn. The film, rated R (Reality Choice), contains sexual content and explicit messages. In the film, Johnson’s character engages in increasingly personal and sexual conversations with a taxi driver. This content caused distress, especially for families with children on board.
Qantas’ Response and Crisis Management
Following the incident, Qantas emphasized its commitment to passenger safety and satisfaction, promising to take necessary steps to prevent a recurrence of such technical issues. The airline also announced plans to introduce additional safeguards to its in-flight entertainment systems.
While passengers have remained mostly silent about the unexpected event, questions have arisen regarding how such a major technical error occurred and its implications for aviation safety and service quality.
