As airspace across the region closes due to escalating conflict between Israel and Iran, AJet has announced an important decision for passengers holding tickets to Iran, Iraq, Syria, Jordan, and Lebanon. The airline will allow free changes, refunds, and extensions of ticket validity for flights to these countries.
Valid Between 13–30 June
According to AJet’s official statement, for tickets issued for travel to Iran, Iraq, Syria, Jordan, and Lebanon between 13–30 June 2025, passengers will be able to:
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Make reservation changes
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Request free refunds
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Extend ticket validity
all without paying any additional fees.
Airspace Closed Due to Conflict
Following Israel’s attacks on Iran that began on 13 June, several countries in the region—particularly Iran and Iraq—have closed their airspace to civilian flights. This has forced airlines to seek alternative operational solutions.
To prevent inconvenience for its passengers, AJet has prioritised customer satisfaction by offering penalty-free ticket changes and cancellations.
What Should Passengers Do?
Passengers holding tickets to the affected destinations can manage their bookings through:
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The AJet mobile app
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The official website
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The call centre
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Authorised sales agents
Developments Are Being Monitored
AJet stated that it is closely monitoring developments in the region and will provide updates as necessary. Passengers are advised to follow last-minute announcements via the airline’s official communication channels.
Hi, I reserved ticket to iran for the 15th of july. The flight would be done in this date or not?
Dear AJet Customer Support,
My name is Nozigul Nurmatova, and I kindly request the cancellation of my flight due to an urgent medical condition requiring surgery.
Here are my booking details:
– Reservation number (PNR): 2TSMQB
– Full Name: Nozigul Nurmatova
– Phone Number: +90 533 843 ****
Although my ticket is non-refundable, I kindly ask for a partial refund or travel credit, as I am unable to fly for health reasons. I am happy to provide medical documents if needed.
I would appreciate your understanding and assistance.
Sincerely,
Nozigul Nurmatova