APEX (Airline Passenger Experience Association), one of the world’s most respected passenger review organizations, has awarded AJet Airlines with the “Four-Star Low-Cost Carrier” accolade. Based on evaluations from one million flights and passenger reviews, this rating internationally acknowledges AJet’s success in customer satisfaction and passenger experience.
AJet Receives Award from CEO Dr. Joe Leader
At the APEX ceremony, the award was presented to AJet Airlines’ Chief Marketing Officer, Fatih Cigal, and Cabin Training Manager, Turkan Isyapan Gürbüz (PhDc), by APEX/IFSA CEO Dr. Joe Leader. This prestigious award once again demonstrated that AJet’s customer-focused service approach and the hospitality of its cabin crew meet international standards.
AJet Airlines Continues to Strengthen Its Journey
AJet expressed great pride in achieving this award by focusing on delivering high-quality service and enhancing travel experiences for its customers. The airline stated, “We thank all our guests who have honored us with this award. As AJet, we will continue to explore new destinations and elevate our successes to new horizons,” reaffirming its commitment to improving customer satisfaction.
Why is the APEX Award Important in the Airline Industry?
APEX is recognized for awarding airlines around the world that enhance passenger experience and stand out among low-cost carriers. Annual evaluations consider criteria such as passenger satisfaction, service quality, cabin comfort, and customer support. AJet’s “Four-Star Low-Cost Carrier” award enhances its competitive edge among preferred low-cost carriers and establishes a global standard for customer satisfaction.
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